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In Place of Strife

The Mediation Chambers


Workplace mediations are usually instigated by Human Resources departments that want to prevent a disagreement escalating into a formal dispute, and restore a good working relationship between colleagues. They’re about resolving differences as much as solving problems, and focus on the future rather than attributing blame.

These cases take around 8-13 hours and are sometimes resolved in just a day when the situation is particularly urgent. Generally, however, it’s easier to make a lasting change in behaviour and attitude when participants can take their time to work through the issues over a period of days. These issues are often complex and particularly sensitive, and the costs of getting it wrong can be very high so they need to be approached carefully.

Typical situations are:

  • Defusing situations where performance management is perceived by the employee as bullying
  • Senior board level disputes
  • Providing an alternative to using formal disciplinary and grievance procedures
  • Rebuilding a working relationship after a disciplinary or grievance procedure has taken place
  • Helping colleagues to form an effective working relationship where they have very different styles or values

In Place of Strife mediators are not only highly qualified specialists in this field but also have a broad range of business experience at every level as well as professional backgrounds in law, psychotherapy, HR and executive coaching. This means they’re experts at getting to the root of the matter, helping participants understand the impact they have on one another, getting ‘stuck’ conversations moving again and then keeping them on track.