In-House Training

There were a number of very helpful tips provided…I particularly liked the views offered on the use of opening joint sessions, negotiation tips and the mindset to be adopted in a mediation context.

I thought the format worked really well and made it very engaging.

Useful and interesting.

This was a really helpful session with insightful and practical information that can actually be put to good use.

It was excellent and thought provoking. I came away having genuinely learnt something new.

Excellent - good balance of theory and practical tips.

Really interesting content on people's behavior before and during a mediation and good tips on how to release a deadlock.

"Engaging and covered the different aspects of preparation for, and attendance at, a mediation very well. It is helpful to allow some time for questions, as it really is a unique opportunity to gain an insight into the "behind the scenes" considerations of how a mediator seeks to achieve a successful outcome."

"This was an excellent workshop. Even though the workshop was in a discussion format it was still well structured and managed to cover a lot of points. The session was enjoyable and I definitely came out that session with a better understanding of what makes a successful mediation."

"Very informative and interesting session."