Did you know the more times you see something written down the more you believe it is true? Known as the illusory truth effect, studies show that if we read the same information again and again we come to believe it is the truth. It’s why advertising works so well and fake news quickly becomes...
Following shocking scenes at a recent Camden Council meeting when members of the public launched not just a tirade of abuse, but also a chair, over the approval of a planning application for new homes in their street I found myself reflecting on my 20-year-career as a mediator and barrister deal...
Counsel, key decision-makers and someone who’s not caught up in the emotion of the dispute – whether face-to-face or online these are some of the people to consider having at mediation.
Insolvency claims often throw up unique situations, can be hugely complex and are often replete with high emotion. Just the kind of situation where the involvement of a mediator can prove extremely beneficial, enabling parties to reach settlement where earlier bi-lateral negotiations have failed.
With the relative return to ‘normality’ and as face-to-face mediations gather pace, it is a moment to take stock of the benefits of remote and in-person mediation; each way of mediating offers its own advantages.
Disputes are difficult at the best of times. Add parties who come from different countries and cultures and things can become even more challenging. That’s why for international disputes it’s good to have a mediator who’s attuned to global differences and can guide you and your client thro...
Last Friday, we hosted a webinar to discuss mental health in the workplace and how we can make workplaces more inclusive and mentally healthy places. We discussed the impact of the pandemic on mental health, and provided a number of practical suggestions for employers and individuals to take t...
‘The real problem is that they don’t get it.’ Sound familiar? As a mediator, I find that it is not an uncommon remark. Sometimes, at the core of a dispute, part of the problem may be that parties do not understand where the other one is coming from. They just do not ‘get’ e...
Benjamin Franklin wrote that life’s two certainties are death and taxes. I can think of a few others, and for most businesses, dealing with disputes is an unavoidable (and unwelcome) feature of existence. Conflict, whether it involves third parties (such as suppliers, customers or landlord...
IPOS recently hosted a webinar entitled ‘Does mediation present a golden opportunity for lawyers?’ Mediators Andrew Miller QC and Rebecca Attree gave some useful – and surprising – answers.
Hotspots are emerging in commercial insurance disputes and it’s my view that some new thinking is needed into how these disputes can be resolved.
At the recent Dispute Resolution Forum I had the honour of chairing a panel on the question of why in-house counsel use arbitration or mediation rather than litigation to resolve their disputes. Despite a wide range of industries represented around our virtual table it soon became clear that the...